Job opportunity at a Digital agency

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Nextstep is a digital service provider company working in Digital Marketing, Content Creation, Software/App Development, BPO, Lead Generation n ChatBot


Post name: Senior Executive, Client service 
Vacancy: 01
Job Context
# Please do not apply if you are not compatible with job responsibilities and criteria or able to work under conditions or if you are not interested to attend face to face interview
# Those who can join immediately are encouraged to apply.
# Please go through the job responsibility carefully before you apply and before you came for the interview.
  
Job Responsibilities
# Take and understand brief from client(s) and/ or supervisor
# Prepare job list for planning and/ or creative department and debrief according to given brief
# Supervise and coordinate ongoing works
# Keep client updated about progress of work and take feedback
# Incorporate clients' feedback by communicating and coordinating with respective departments
# Prepare weekly/ monthly job status report
# Maintain regular and healthy relationship with the client(s)
# Assisting sales through digital media and directly with clients.
# Has to go outside to visit different organizations/ places/individuals for developing business/creating new clients.
# Manage sales query via phone, web chat, facebook & email.
# Follow up with the interested customer rigorously and convert them to sales.
# Ensure collection of booking money, down payment and installments in time
# Follow-ups, correspondences, and documentations on regular basis with client
# Carry out competitive sales study, market survey, and analyze business activities
# Respond to the query from Social Media and Social Media analysis 
# Any other task assigned by senior authority.
Employment Status
Full-time
Educational Requirements
· BBA/MBA (Preferably major in Marketing) from any reputed institution.
· Skills Required: Client Service/ Marketing
Experience Requirements
# At least 2year(s)
# The applicants should have experience in the following area(s): Client Service/ Marketing, Event/ Campaign Co-ordinator
# The applicants should have experience in the following business area(s): digital agency, creative/marketing agency, 
Additional Requirements
# Ability to read and understand different types of reports
# Report & Proposal writing skills (For Social Communication)
# Very well skilled in both verbal and written communication
# Ability to work under pressure maintaining strict deadlines
# Ability to prioritize work and multitasks
# Good analytical and problem solving capability
# Proficient in MS Office application suite, especially in PowerPoint and Excel
# Must have the following psychological attributes:
· 1. Sincere and Dedicated and Ownership
· 2. Team Player
· 3. Eager to learn
· 4. Aesthetic Sense
· 5. Tolerance
# Excellent interpersonal and communication skills both in English & Bengali.
# He/she must be able to plan the number of fresh/follow-up calls he/she has to do in order to meet targets.
# The job also requires good selling and persuading skills and also a thorough understanding of the company's offerings. 
# Ability to work under stress.
# Ability to work as a team.
# Ability to work under conditions and targets.
Job Location
Niketon, Dhaka
Salary
Negotiable (mention your salary)
Compensation & Other Benefits
· Mobile bill, 
· Tour allowance, 
· Festival Bonus: 
· Performance bonus and incentive 
email: jobz@gonextstep.net
www.gonextstep.net











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