Executive, Sales and Customer Service at Sultan Lifestyle Limited

0
Job Title: Executive, Sales and Customer Service
Sultan Lifestyle Limited


Location: Dhaka
Job Type: Full-Time
Job Summary:
We are seeking a dynamic and results-oriented professional to join our team as an Executive with a focus on Sales and Customer Service. The ideal candidate will be responsible for driving sales, managing customer relationships, and contributing to the overall success of our organization. If you are a motivated individual with a passion for exceeding targets and providing exceptional customer service, we want to hear from you.
Responsibilities:
1. Customer Relationship Management (CRM):
- Build and maintain strong, long-lasting customer relationships.
- Manage and address customer inquiries, concerns, and feedback through various channels such as email, chat, and phone.
2. Sales:
- Proactively identify and pursue sales opportunities to meet and exceed sales targets.
- Upsell and cross-sell products to maximize revenue from existing customers.
- Collaborate with the sales team to develop strategies for attracting new customers.
3. Order Processing and Fulfillment:
- Oversee the order processing system to ensure accurate and timely order fulfillment.
- Coordinate with logistics and warehouse teams to manage inventory and shipping logistics.
4. Product Knowledge:
- Stay updated on product features, specifications, and promotions to provide accurate information to customers.
- Educate customers about product offerings, promotions, and any relevant policies.
5. Problem Resolution:
- Address and resolve customer complaints and issues effectively and in a timely manner.
- Work closely with other departments, such as logistics or technical support, to resolve complex problems.
6. Data Analysis:
- Analyze customer data and trends to identify areas for improvement in the customer experience.
- Use data to make informed decisions and recommendations for enhancing sales strategies.
7. Communication:
- Communicate product updates, promotions, and company policies to customers.
- Collaborate with marketing teams to ensure consistent messaging across all customer touchpoints.
8. Feedback Collection:
- Gather customer feedback and insights to provide valuable input for product development and service improvement.
- Implement surveys and other tools to assess customer satisfaction.
9. Technical Proficiency:
- Be proficient in using e-commerce platforms, CRM software, and other relevant tools.
- Troubleshoot and guide customers through technical issues they may encounter.
10. Documentation:
- Maintain accurate and detailed records of customer interactions and transactions.
- Prepare reports on customer feedback, sales performance, and other relevant metrics.
11. Compliance:
- Ensure compliance with company policies, procedures, and legal requirements in all customer interactions.
Qualifications:
- Proven experience in sales and customer service roles, with a track record of meeting or exceeding targets.
- Strong leadership skills with the ability to motivate and guide a team.
- Excellent communication and interpersonal skills.
- Understanding of Social Media marketing is a must.
- Bachelor's degree or equivalent work experience will get preference.
Gender : Female
Salary : Negotiable
How to Apply:
Interested candidates should submit your resume to hr@sultanlifestyle.com by Application Deadline 15.01.2024








Disclaimers : jobcirculars āĻĄাāχāϰেāĻ•্āϟāϞি āϚাāĻ•āϰি āĻĻে⧟āύা। āĻāϟা āĻŦাংāϞাāĻĻেāĻļেāϰ āϏāĻ•āϞ āϜāĻŦ āϏাāϰ্āĻ•ুāϞাāϰāĻ—ুāϞো āφāĻĒāύাāϰ āϏাāĻŽāύে āύি⧟ে āφāϏে। āĻ…āϤঃāĻĒāϰ, āϏেāχ āϏাāϰ্āĻ•ুāϞাāϰ āĻ…āύুāϏাāϰে, āφāĻĒāύাāϰ āϝোāĻ—্āϝāϤা āĻ…āύুāϝা⧟ি, āφāĻĒāύাāĻ•ে āύিāϜেāχ āφāĻŦেāĻĻāύ āĻ•āϰāϤে āĻšāĻŦে। āϚাāĻ•āϰি āĻĒাāĻ“ā§Ÿাāϰ āĻŦ্āϝāĻĒাāϰে āĻāχ āĻ“ā§ŸেāĻŦāϏাāχāϟ āĻ•োāύ āĻĒ্āϰāĻ•াāϰ āϏāĻšāϝোāĻ—িāϤা āĻ•āϰেāύা, āĻ•āϰāĻŦেāĻ“āύা । āĻŽāύে āϰাāĻ–āĻŦেāύ - jobcirculars is one of the top job listing website in Bangladesh. āĻŦাāĻŖিāϜ্āϝ āĻŽেāϞা⧟ āĻŦিāĻ•্āϰ⧟āĻ•āϰ্āĻŽী āύি⧟োāĻ—dhaka international trade fair 2019,dhaka international trade fair 2018 stall list,dhaka international trade fair paragraph,dhaka international trade fair 2018 map,dhaka international trade fair time schedule,dhaka international trade fair 2018 job circular,dhaka international trade fair 2016 stall list, part time job , part time job at Dhaka,dhaka international trade fair 2018 job circular,dhaka international trade fair jobs 2018,fair job circular,dhaka international trade fair 2019 job circular,ditf 2018 job circular, banijjo mela job 2018,ditf 2018 circular,banijjo mela 2018 offerDATUM Architecture ,Job āĻ…āĻ­িāϜাāϤ āϜāĻŦ āφāĻĻāĻŽāϜী āχāĻĒিāϜেāĻĄ āϜāĻŦ āĻ†ā§œং āϜāĻŦ āύিāω āχāω āĻāϏ āĻŦাংāϞা āĻā§ŸাāϰāϞাāχāύ্āϏ āχāϏ্āϟাāϰ্āύ āĻŦ্āϝাংāĻ• āχāϏ্āϟাāϰ্āύ āĻŦ্āϝাংāĻ• āϜāĻŦ āĻāχāϚ āĻāϏ āϏি āĻĒাāĻļ āϜāĻŦ āĻāχāϚ āĻāϏ āϏি ⧍ā§Ļā§§ā§Ž āϰুāϟিāύ āĻāĻŽ āϏি āϏি āϞিāĻŽিāϟেāĻĄ āϜāĻŦ āĻāϏ āĻāϏ āϏি āĻĒাāĻļ āϏāϰāĻ•াāϰি āϜāĻŦ āĻ—্āϰিāύ āĻ­িāω āϰিāϏোāϰ্āϟ āĻāύ্āĻĄ āĻ•āύāĻ­েāύāĻļāύ āϏেāύ্āϟাāϰ āϜāĻŦāχāύ āĻŦ্āϝাংāĻ• āϟেāϞিāϟāĻ• āϜāĻŦ āĻĄেāϟাāĻŽ āφāϰ্āĻ•িāϟেāĻ•āϚাāϰ (DATUM Architecture) āϏাāϰ্āĻ•ুāϞাāϰ āĻĄেāϟাāĻŽ āφāϰ্āĻ•িāϟেāĻ•āϚাāϰ āϏাāϰ্āĻ•ুāϞাāϰ āĻĒāϰিāĻ•্āώাāϰ āϰুāϟিāύ āĻĒাāύি āωāύ্āύ⧟āύ āĻŦোāϰ্āĻĄ āϜāĻŦ āĻŦāϏুāύ্āϧāϰা āϏিāϟিāϤে āϜāĻŦ āĻŦাংāϞাāĻĻেāĻļ āĻ…āĻ­্āϝāύ্āϤāϰীāĻŖ āύৌ āĻĒāϰিāĻŦāĻšāύ āĻ•āϰ্āĻĒোāϰেāĻļāύ āύি⧟োāĻ— āĻŦিāϜ্āĻžāĻĒ্āϤি āĻŦাāύিāϜ্āϝ āĻŽেāϞা āϜāĻŦ āĻŦাāύিāϜ্āϝ āĻŽেāϞাāϰ āϚাāĻ•āϰি āĻŦাāύিāϜ্āϝ āĻŽেāϞা āϏাāϰ্āĻ•ুāϞাāϰ āĻŦাāύিāϜ্āϝ āĻŽেāϞা⧟ āϚাāĻ•āϰি āĻŦাāύিāϜ্āϝ āĻŽেāϞা ⧍ā§Ļā§§ā§Ž āύি⧟োāĻ— āĻŦিāύা āĻ…āĻ­িāϜ্āĻžāϤা⧟ āϜāĻŦ āĻŦ্āϝাংāĻ• āĻāĻļি⧟া āϜāĻŦ āϏাāϰ্āĻ•ুāϞাāϰ āĻŦ্āϰ্āϝāĻ• āĻ āύি⧟োāĻ—েāϰ āϏাāϰ্āĻ•ুāϞাāϰ āĻ­িāĻ­ো āĻŽোāĻŦাāχāϞ āϜāĻŦ āĻŽোāĻŦাāχāϞ āĻ•োāĻŽ্āĻĒাāύিāϤে āϜāĻŦ āĻŽোāĻŦাāϞ āϜāĻŦ āĻŽোāϞ্āϞাāĻ•াāύ্āĻĻি āϞাāϞāĻŽি⧟া āĻĒাāχāϞāϟ āĻšাāχ āϏ্āĻ•ুāϞ āĻ…্āϝাāύ্āĻĄ āĻ•āϞেāϜে āϝāĻŽুāύা āĻĢিāωāϚাāϰ āĻĒাāϰ্āĻ• āϜāĻŦ āϰāĻŦি āϜāĻŦ āϰāĻŦিāϤে āϚাāĻ•āϰি āĻŦাāĻ•āϰি āϰāĻŦিāϤে āϜāĻŦ āϰāĻŦি āĻŽোāĻŦাāχāϞে āϏাāϰ্āĻ•ুāϞাāϰ āϰিāϏেāĻĒāĻļāύিāϏ্āϟ āύি⧟োāĻ— āϏিংāĻ—াāϰ āϜāĻŦ āϏ্āĻ•ুāϞ āĻāύ্āĻĄ āĻ•āϞেāϜ āĻ āϜāĻŦ āĻšোāϟেāϞ āϜāĻŦ , bank job, result , latest bank job.

Post a Comment

0Comments

Post a Comment (0)